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Our Process

Reaching out for help can feel overwhelming, but you don’t have to navigate it alone. Our team is here to listen, understand your situation, and help you explore the support options that are right for you.

When you contact My Sister’s House, we begin by learning about your needs and priorities in a safe and confidential conversation. From there, we work with you to determine the services, advocacy, or resources that can best support your safety, healing, and next steps. Every person’s situation is unique, and our approach is always guided by compassion, respect, and your individual needs.

We are here to walk alongside you — every step of the way.

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Step 1: Call 24/7 Multilingual Helpline (916)428-3271

Call our helpline at anytime to complete a brief intake

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Step 2: Connect with Case Manager

Get connected with case managers to discuss your needs

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Step 3: Access My Sister's House Services

Participate in My Sister's House programs and services

Check Your Safety

It can sometimes be hard to know whether a situation is becoming more dangerous. This confidential assessment is designed to help you reflect on your experiences and understand potential safety risks.

You are in control — take your time and answer only what feels comfortable. If your results raise concerns, support is available, and you do not have to handle this alone.

Get Help

24/7 Multilingual Helpline (916) 428-3271
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